Licensing

Licensing connects your Box to its Potter subscription. It determines which product capabilities are available and keeps approved software updates flowing to your installation.

Activation

  1. Choose a plan. Your agreement identifies the commerce capabilities your organization can offer.
  2. Receive your license. Potter provides a Box license through the customer onboarding process.
  3. Activate your Box. Enter the license when prompted by the Box CLI. The CLI securely confirms your subscription and prepares the installation.
  4. Stay current. The Box CLI makes approved updates available while keeping access aligned with your active plan.

Protecting your license

  • Treat the license as a private organization credential.
  • Store it in your approved secrets manager; do not place it in source control, screenshots, tickets, or chat messages.
  • Limit access to administrators responsible for installing and updating the Box.
  • Contact Potter support immediately if the license may have been exposed.

Plan access

Your Box only enables capabilities included in its active plan. Upgrading a plan makes additional capabilities available without changing the merchant data already stored in the Box. See Plans & tiers for the available options.

License activation and renewal are handled by Potter and the Box CLI. No customer integration with Potter’s private licensing services is required.